All orders are dispatched from our warehouse located in Canada.
All orders placed by 12noon will be shipped the same day. It is possible for a slight delay at peak times e.g. Christmas/Boxing Day. Purchases made on weekends and public holidays will be processed the next business day.


Standard Shipping via Canada Post:
2-5 Business Days 
Express Shipping via Canada Post:
1-3 Business Days


All other international orders are shipped via FedEx and depending on your region, should arrive within 3-5 working days.


See the below breakdown of our shipping costs. Please note all monetary values are in USD.
Orders over $200.00 USD
Free Shipping
Orders under $200.00 USD
- Domestic within Canada Post: Standard Post $10.00. Express Post $15.00.
- DHL Express is also available. The rate is calculated at checkout.

International: We offer FedEx for all international orders. Canada Post Express is also available for select items. The rate for international shipping is calculated at checkout.


Please note that your order may be subject to delays outside of our control as a result of customs clearances, holiday periods, or the remote nature of your delivery location. For time-sensitive orders, we recommend opting for express shipping.


Once your order has been placed dispatched you will be provided with a tracking number. Solluna cannot accept responsibility for goods lost in transit. Missing parcel inquiries must be directed to the selected courier. Find out more about lodging a missing parcel inquiry with Canada Post. If you have entered the incorrect shipping address, your parcel will be delivered back to us, after which we can then re-ship to the correct address. Please note that the cost for reshipment is at the expense of the customer.


Refer to the product page for pre-sale information on out-of-stock items, including estimated date of arrival. Pre-ordering ensures that you won’t miss out on the next shipment, particularly for our popular linen styles that tend to sell out quickly! All pre-orders with Solluna are paid in full, and delivery is arranged by our team once our stock shipment has been received.